[XCSSA] Geek Squad at it again....
xcssa@xcssa.org
xcssa@xcssa.org
02 Dec 2007 13:56:17 -0600
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I hope you advise your friend to get his money back. That's intentional
sabotage! And its against the law! At a minimum, its fraud for talking
his money and doing something else. But I'll be the District Attorney's
office can come up with half-a-dozen other charges!!
Make up an invoice to your friend. Describe in detail what you found
and had to do to fix it. Make sure the amount you "charge" your friend
is AT LEAST as much as he paid the idiots at the store. And have your
friend take it over to the store for reimbursement.
Tell your friend to not even bother talking to the counter idiots or the
supervisors. Go directly to the store manager. Explain what happened
and give him the invoice. Tell him that if he's not reimbursed for the
repair amount - he's going to the DA's office about pressing charges,
going to the main company office about their operation, and to the local
media about this outrage. I can guarantee that if he sticks to his guns
- he'll get his money back.
Personally, after getting my money back -- I would STILL go to the media
(and maybe even the DA). This is the type of crap that gives all of us
who work on computers and networks a bad name. These people need to be
identified and chased out of the business. You know the old saying
about lawyers -- "99% of them make the rest of us look like scumbags"
(quote from a lawyer). I'd REALLY hate to see the public get the same
impression about us!
Chuck
Chuck@Tetlow.Net
On Sat, 2007-12-01 at 19:18, xcssa-admin@xcssa.org wrote:
I have a buddy at work named Mike who just got a new cherried out
Toshiba laptop from Best Buy. Of course it has vi$ta on it as well
as a ton of trial software that he was probably never going to use,
and he knew that. He immediately took it over to the Geek Squad to
have them take it off. According to Mike they immediately started
hassling him about it till he finally had to say "Look, take this
sh!t off or I am going to return it". Well they obliged and of
course charged him for it. When he got it home he plugged in the
Ethernet port, acquired an ip address, fired up internet explorer
7....and went nowhere.
After he called me over to see what was wrong I found that
apparently some spiteful geek set a "content advisor" password and
blocked out ALL websites. I had to go into the registry and delete
a key to get it back to normal. At the time I was just concerned
about getting it to work but now I wish I would have copied the key
and then try and crack it later to see what kind of password was
applied.
Just another reason to not trust the Geek Squad.
- EAH
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I hope you advise your friend to get his money back. That's intentional sabotage! And its against the law! At a minimum, its fraud for talking his money and doing something else. But I'll be the District Attorney's office can come up with half-a-dozen other charges!!
<BR>
<BR>
Make up an invoice to your friend. Describe in detail what you found and had to do to fix it. Make sure the amount you "charge" your friend is AT LEAST as much as he paid the idiots at the store. And have your friend take it over to the store for reimbursement.
<BR>
<BR>
Tell your friend to not even bother talking to the counter idiots or the supervisors. Go directly to the store manager. Explain what happened and give him the invoice. Tell him that if he's not reimbursed for the repair amount - he's going to the DA's office about pressing charges, going to the main company office about their operation, and to the local media about this outrage. I can guarantee that if he sticks to his guns - he'll get his money back.
<BR>
<BR>
Personally, after getting my money back -- I would STILL go to the media (and maybe even the DA). This is the type of crap that gives all of us who work on computers and networks a bad name. These people need to be identified and chased out of the business. You know the old saying about lawyers -- "99% of them make the rest of us look like scumbags" (quote from a lawyer). I'd REALLY hate to see the public get the same impression about us!
<BR>
<BR>
<BR>
Chuck
<BR>
<A HREF="mailto:Chuck@Tetlow.Net">Chuck@Tetlow.Net</A>
<BR>
<BR>
<BR>
<BR>
<BR>
On Sat, 2007-12-01 at 19:18, xcssa-admin@xcssa.org wrote:
<BLOCKQUOTE>
<FONT COLOR="#737373"><FONT SIZE="3"><I>I have a buddy at work named Mike who just got a new cherried out Toshiba laptop from Best Buy. Of course it has vi$ta on it as well as a ton of trial software that he was probably never going to use, and he knew that. He immediately took it over to the Geek Squad to have them take it off. According to Mike they immediately started hassling him about it till he finally had to say "Look, take this sh!t off or I am going to return it". Well they obliged and of course charged him for it. When he got it home he plugged in the Ethernet port, acquired an ip address, fired up internet explorer 7....and went nowhere. </FONT></FONT></I>
<BR>
<FONT COLOR="#737373"><FONT SIZE="3"><I></FONT></FONT></I>
<BR>
<FONT COLOR="#737373"><FONT SIZE="3"><I>After he called me over to see what was wrong I found that apparently some spiteful geek set a "content advisor" password and blocked out ALL websites. I had to go into the registry and delete a key to get it back to normal. At the time I was just concerned about getting it to work but now I wish I would have copied the key and then try and crack it later to see what kind of password was applied. </FONT></FONT></I>
<BR>
<FONT COLOR="#737373"><FONT SIZE="3"><I></FONT></FONT></I>
<BR>
<FONT COLOR="#737373"><FONT SIZE="3"><I>Just another reason to not trust the Geek Squad.</FONT></FONT></I>
<BR>
<FONT COLOR="#737373"><FONT SIZE="3"><I></FONT></FONT></I>
<BR>
<FONT COLOR="#737373"><FONT SIZE="3"><I>- EAH</FONT></FONT></I>
<BR>
<FONT COLOR="#737373"><FONT SIZE="3"><I></FONT></FONT></I>
<BR>
<FONT COLOR="#737373"><FONT SIZE="3"><I>-- </FONT></FONT></I>
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<FONT COLOR="#737373"><FONT SIZE="3"><I>This message has been scanned for viruses and </FONT></FONT></I>
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<FONT COLOR="#737373"><FONT SIZE="3"><I>dangerous content by </FONT></FONT></I><A HREF="http://www.mailscanner.info/"><FONT SIZE="3"><B><I>MailScanner</FONT></B></I></A><FONT COLOR="#737373"><FONT SIZE="3"><I>, and is </FONT></FONT></I>
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<FONT COLOR="#737373"><FONT SIZE="3"><I>believed to be clean.</FONT></FONT></I>
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